Need to contact us?
Our team is here to help you!
Do you have a question about your order or a product? Our team will do its best to provide you with a solution.
You can contact us in your language via our form.
AVAILABLE
Monday to Friday
OUR EXPERTS
To find a solution
CONVERSATION TRACKING
In your customer area
OUR RESPONSES
Within 48 hours maximum
company address
aquatech66
18 Bis chemin de la Passio Vella
66100 Perpignan
FRANCE
GPS : 42.68639160148782, 2.8990165275193154
company phone
+33 (0)4 22 91 22 20
Monday to Friday (excluding public holidays)
from 9:00 to 12:00 and from 2:00 PM to 4:00 PM
public holidays in France
We are closed on the following days
January 1st, Easter Monday, May 1st, May 8th, Ascension Day, Whit Monday, July 14th, Assumption (August 15th), All Saints Day, November 11th, December 25th
Information
- Frequently Asked Questions -
It couldn't be easier, simply log in to your customer account. Go to your orders; the link to view/download your invoice will be displayed for each order on our website.
We have intentionally blocked certain payment methods for deliveries to countries considered high-risk. This is because, following numerous attempted frauds, we were forced to take action.
For large volume products requiring palletized transport, a quote request must be submitted. This is the case, for example, for the United States and Canada.
Unfortunately, we do not have access to your bank's information. However, the most frequent cases are:
- The total or remaining limit on your card is less than the amount of your order.
- Our banking partner will perform a 3D Secure verification. If your card does not have this feature, the payment will be declined. You will need to choose another payment method.
- The total or remaining limit on your card is less than the amount of your order.
- Our banking partner will perform a 3D Secure verification. If your card does not have this feature, the payment will be declined. You will need to choose another payment method.